Usacomplaints.com » Construction & Repair » Complaint / Review: Roto Rooter - Awful Customer Support. #898006

Complaint / Review
Roto Rooter
Awful Customer Support

I'd a poor encounter with this particular allegedly-trustworthy organization. First, the fool I talked with within the phone after I first created the decision, maintained receiving my tackle & phone number incorrect, despite the fact that I fixed her 3 times. Then she stated the "technician" was in the region and "could be right out." 20 minutes later, I called back again to ask just how much longer it'd consider, where moment I had been informed it'd take another time. After an hour or so passed, I called AGAIN (I nevertheless obtained no-call from these folks, since the fool nonetheless got my phone number incorrect), which period, was informed that it'd consider one more 45 minutes prior to the man might emerge.By that period, it'd have now been more than 2 hours because the preliminary phone; by which situation, that is what I ought to have now been informed within the first-place, but I was not. To compound the problem, the fool I talked with about the telephone kept interrupting me and speaking over me, despite my recurring demands on her to prevent performing that and also to cope with the problem. She extended to disrupt and claim with me, where stage I ended the phone call. General, I'd charge the corporation as getting the TOUGHEST client "support" I've actually experienced in my own lifetime.


Offender: Roto Rooter

Country: USA   State: California   City: Sunnyvale

Category: Construction & Repair

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