Complaint / Review
Home Gallery, Rooms 4 You, 4m Waterbed Corporation: All Owned By The Same Crook: Steve Moniz
Home gallery, rooms 4 you, 4m waterbed corporation: all owned by the same crook: steve monizhome gallery, ripoff: improper selling practices, failure to perform as it agreed by both orally and writting palmdale & victorville

At first, My wife and I had only planned to spend what we had saved for the past 3 years ($3,000.00) on some "much overdue furniture" While shopping at HOME GALLERY FURNITURE SUPERSTORE a salesman told us that we could save alot of money if we took advantage of the "NO INTEREST UNTIL 2007" promotion. He went on, telling us that we could purchase more than we had to spend by financing the rest at zero interest, but when he told us that HOME GALLERY would PRICE GARRANTEE PLUS 10% WE WERE SOLD. We signed a contract for over $12,000.00 of Ashley & Berkline furniture.

At this time, the owner / president (Steve Moniz) congradulated us on our purchase and assured us that we were buying the best furniture at the best price, garranteed by his policy. Apperently Mr. Moniz didtnt research the compitition.

Before the furniture was delivered (by coincidence) I found the same Ashley pieces $2,000.00 cheaper elsewhere. I called HOME GALLERY for a price adjustmet, they told me to bring proof. So when I did, I found that the salesman that took my order had been let go, and the owner had taken over my purchase. Steve Moniz was no longer the courteous gentlemen we first met, in fact
he was a JERK. He held on to over $2,500.00 of my money for over 4 months to tell me that he has the right to refuse service to anyone. Apparrently Steve Moniz thinks that gives him the right to renege on our contract. I invite (On my behalf) any law office or goverment agency to intervene and teach Steve Moniz that he can't cheat the consumer all the time.

HOME GALLERY is a member of the BETTER BUSINESS BUREAU and they had a good report, but after filing my complaint with them, they still have good report.

I've concluded that the "BBB" is influinced by one of their members and put the consumer last and or the quality of service the BETTER BUSINESS BUREAU is POOR and or CORRUPTED. Either way, the "BBB" has prooven useless and I don't trust them for reliable reports on business.

Massage to steve moniz: warning people about your improper selling practices is enough. (you'l loose in the long run, and big i hope)