I bought a roof from them in the fall. At the end of winter it leaked water into the basement, and squirrels got into the attic because installers left the peak vents holes open into the metal roof cavity.
I called them and reported the issues, and the installer said he would order a piece and come out to fix the problem. I e-mailed the company saying I thought it was more of a design problem, now no one will return my call and no one came out to my house. It seems like the company told the installer not to take my phone calls.
I currently have a complaint filed with the bbb, and will get a lawyer if the company dosen't respond the the bbb.
The intallers name is Derek Myhand owner of DTK Builders LLC, and the sale rep was Chad Minnema.
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