Usacomplaints.com » Construction & Repair » Complaint / Review: Rick s Custom Fencing & Decking In - Cheap Materials & Don t Know How to Build a Fence!. #863203

Complaint / Review
Rick's Custom Fencing & Decking In
Cheap Materials & Don't Know How to Build a Fence!

I hate to be That Guy but this was ridicules!

Let me first tell you what occurred. My fence was crushed do to a man made disaster. An insurance company was contacted and they called up Rick's Custom Fencing & Decking for a quote to rebuild my entire fence and gate. My first stop was here and I did not see them on here so I thought, maybe I am in the clear, WRONG!

They did the work while I was at work in the middle of the day, which was nice. However the next morning when I went outside to look at the fence. The top was level which was nice. I noticed the wood had knots on the planks I have never seen those on fences before in my life. I thought that was a bit strange, but I figured they knew what they were doing. Upon further inspection of the fence they used STAPLES to attach the boards to the 2X4. Now I don't build fences for a living but I find it quite strange that you would use staples on a fence.

I went to check the gate and when I opened it scrapped against my window frame that was sticking out a few inches from my house. I thought hmm maybe the know this and they needed to get parts to fix this. However they never came back. Now I have a gate that I can not open it without damaging my house. I never received any paper work that told me that they were done. When I contacted that insurance company to have them send back out to fix this they said it was done, yet I never signed off on anything or agreed that it was completed.

I took the time to find another company who builds fences come out and take a look. Lucky me they were not on this website. When the contractor came out he was blown away with the poorly done fence. He then told me they used #3 Cedar boards one of the cheapest you can buy. The sections of the fence are too wide apart (they go up to 9ft - the standard is 8ft Max). That staples should never been used, and that this would lead to the boards falling out fairly soon, and that I would have to nail them back in. The 2x4 that was attached to my house was screwed in without weather proofing chalk or anything to protect my house, IE they compromises the structural integrity of my house. The main fence posts (the ones that stick in the ground) they did not use cement to seal it to the ground and thus this will lead to board rot and the entire fence post being replaced at some point in time.

They built the cheapest fence and cut all corners possible to make as much money as possible yeah it was an insurance claim but that doesn't mean you should take advantage of the situation to fill your pockets full of money. Would I tell people to use this company to anyone? Hell no, what makes me more mad is they claimed the job was done. I don't know if any other Ricks custom fencing is like this but this one left a bad taste in my mouth and I would advise you to not use them.in the end yes the fence was done but they screwed me over and I did not even get a steak dinner!


Offender: Rick's Custom Fencing & Decking In

Country: USA   State: Oregon   City: Hillsboro
Address: 4543 SE Tualatin Valley Hwy
Phone: 5034654891
Site:

Category: Construction & Repair

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