Attention potential homebuyers of Warren County, DO NOT purchase a Teddy Stout home! They are in the business for fast money! At first our home buying experience seemed great, the house frame was solid and workmanship seemed respectable. But as soon as we went to closing and they had their check, it all went downhill from there. It has been like pulling teeth to try and get various areas fixed/completed.
Each time I call it takes days before I hear back and when I express my frustration to their secretary she give me attitude! They ALWAYS have excuses and drag out each issue. Mind you our requests do not require rocket science resolution. When I call to complain that a contractor has not shown up, they get defensive and then when the contractors do show up, most of them do a quick and sloppy job. We had to wait over a month for our window screens. Also it has taken months for damaged parts to be replaced, such as a bedroom doorknob (which we still do not have)!
Daryl Stout forgot to bring our keys to closing and said she would come by later, but never did. The first couple of days and nights we couldn't lock our house. Finally feeling unsafe and with no response from the builder, we went to Home Depot and purchased all new doorknobs and locks!
Every area that you typically struggle with your builder has taken unusually long and some areas are still not being taken care of because we know they do not want to spend any money.
This is not the first house we have purchased. I thought we had a difficult time with our previous builder but Teddy Stout makes Ryland look impeccable!
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