We are in the market for 2 additional mattresses in our home, as are 4 other families related to us. We are not satisfied enough to recommend Sleepys. They do not honor their delivery policy, their salesman/woman are nice as pie to buy but change their tune when problems arise to, 'don't tell us, call the customer service number - we don't deal with that'. Full story is below but the policy you sign in the excitement of the moment anticipating a good nights sleep due to the mattress you purchased is below so no one else falls into the trap!
Their policy states: "The merchandise you have ordered is promised for delivery to you on or before the date on the front of this invoice, if the merchandise ordered by you is not delivered to you by the promised delivery date, Sleepy's will offer you the choice of (1) cancel your order with a prompt full refund of any payment you have made or (2) accepting delivery at a specific later date.
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