Complaint / Review
Sleepy's Mattress Company
Misleading costs and unfair return policy

I purchased a very nice mattress and was told it came with two pillows, a mattess over and a bedframe The selling cost was 3500.00 When I later looked at the invoice, I realized I was charged 99.00 for the required cover or the lifetime warrant was void. I was also charded 160.00 for the two pillows and 89.99 for the bedframe. This was an additional 350.00 for an alread vry expensive mattress. The mttres was delvered a few days later which is when I noticed these charges on the invoice. I slept on this attress for less than 8 hours and realized it was too soft and that my body indented into the floo. Called Sleepy's less than 24 hours after delvery and was told the only way to exchange the mattress was to pay a 399.00 exchange fee and a 100.00 delivery fee. The 3500.00 mattress has become a 4500.00 mattress. I love the mattress, but the service and sales techniques are deceptive and unfair.