Initial impression of Mike (Michael Corso) was good. He appeared professional and sounded like one. He and his company Cape Flooring and Windows were hired to do the hardwood flooring. Took 65% upfront as deposit money for material and so on. Scheduled day came and gone did not show up or the material was not delivered. Upon contacting called back and rescheduled. Rescheduled number of times over one month. Finally showed to do the job. Still did not bring the full material and half way through stated that the job would require more material than he originally thought and asked for more money 20% more to complete the job. Which I gave in good faith. The next day half way through his team packed gears and before leaving told that he still would need more materials and that he is out of stock. He will complete the job next week when he gets his inventory. Basically left the job half way without proper job site clean up or even disposing the debris properly. I am still waiting for him to complete the job.
How can a professional contractor get this so wrong and has such poor project management? When you hire a professional, you expect them to get the job done right the first time and honor their commitment. My home looks like a demolition site, and after 2 days of work not a single room is completed. I am disappointed and still waiting for him to honor his commitment to complete the job.
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