I purchased a kitchen dining set from Levitz Clearence store in Huntington NY. I went to pick up the 4 four chairs and couldn't fit the table in the SUV. I sent a friend of mine who has a bigger truck to pick up the table. He had the reciept, it was paid for in full. The table did not fit in his truck either. He comes back 2 days later with a Pick-up and the salesperson states the table is not there! Someone picked it up! He comes to my house and tells me what is going on.
I call them right away. It's closed. I call back the next day no answer. I then call Levitz Corporate offices, I told them what is going on. They call the Huntington store too and they get no answer either. They have no idea what is going on, but they do notice that they over charged my card! They then tell me to go up to the Huntington store ASAP. Because they are getting no answer. I thought this was something they should clear up. So I call the Farmingdale store, maybe they will know why the Huntington store is not answering (the Farmingdale store is like the main store around here).
Good call because they had this little tidbit... The Huntington store closed down! Corporate did not know this!
I am mad because the store never told me the place was closing so they could resolve this problem and they sold the table that I already bought. I called corporate up and they told me they will refund me 84.00 for the table! Mind you the set cost more then 400.00! I am really upset about this because no way will I be able to buy a table for 84.00. They are telling me the chairs cost 320.00. I want them to give me the same table at whatever it cost. They actually sold my table that I already paid for! I am really mad because they refuse to do that.
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