Real Property Management of Colorado is absolutely HORRIBLE. They never return calls, when we complained they said that had to do with our "agent" and was not their problem. When we moved in they would not even answer the phone or call us back to tell us where our parking spot was, we eventually asked around the neighborhood and got the owners phone number because Real Property didnt call us back for three weeks! They only return our calls when we threaten to call the owners. We complained about several small issues with the rental and they basically told us to quit complaining. They continuously try to charge us for additional items that we do not owe. If you have the unfortunate luck to already be dealing with them, DEMAND a move in inspection. This is how they make extra money. They will charge you for all kinds of things that were already existing when you moved in. This is the WORST run management company I have ever dealt with. The accounting department and Michelle in particular are completely incompetent and do not seem to care about customer service at all. She called me a liar when I told her we never did an initial walk through and when I asked her to check with someone to confirm she said "Excuse me, how dare you talk to me like that". There is no reason to ever work with these people, they do not care about homeowners or renters and only care about making money for themselves. While we love the rental we are in and had planned to stay here as long as possible, we are now leaving as SOON AS POSSIBLE as to never have to deal with these very unprofessional people again.
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