On November 22nd after being involved in an auto traffic accident, I drove my car to South Florida Collision, LLC (in North Miami, FL) for repair as they were recommended by the tower at the scene of the accident. Geico, the insurance company estimated a 40 hour repair and appropriately paid 3 weeks car rental. Unfortunately, it took over 2 months to get my car back. Throughout this time I was promised by the owner and his manager (whom both acknowledged a heavy workload as cause for the delay) that I would be fully reimbursed. Not only were the funds not made available throughout this vexing and unwarrantably lengthy repair but at the time of picking up my car no reimbursement was made (“check not signed”) and only further promises to refund my $839.86 out of pocket costs were made. My many subsequent phone calls (none returned), office visits, sit-ins and conversations with other disgruntled customers I met there have only reinforced my feeling of having been made a fool of.
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