In June I had communication with the owner Doug Zweber (I believe that is his last name) of Budget Heating and Air (aka Budget HVAC). He has many different websites, all under the umbrella of Budget Heating and Air. They have many associated websites such as hvacbuford.com, www.hvacsuwanee.com, and many others. If you do a search for the number 770-904-2822 begin_of_the_skype_highlighting 770-904-2822 end_of_the_skype_highlighting you will find all the sites out there.
They also have these addresses listed:
2201 Boone Place, Snellville; 4850 Sugarloaf Parkway Suite 209-176; PO Box 102, Suwanee GA 30024
I ended up purchasing a new outside condenser for the heat pump system in our home in June. I believe it has 5 years warranty on it. They sent over a very young person to install the unit and it was easily seen that this young man did not have the skills to do this job. After many weeks (!!) and after the owner Doug sent over the young man's older brother (named David Metz). He seemed to have more experience and again after weeks was my condenser finally working and we had air.
It is now December, and I tried to turn the heat on. The unit is not working properly so I did the following actions to try and reach Mr Zweber:
Emails sent to Doug: Dec 5, Dec 8
Phone calls to Doug: Late Nov, Dec 2, Dec 4, Dec 8
Texts to Technician David Metz: Dec 1, Dec 5, Dec 8
On Wed, Nov 30 technician David Metz told me he would come by Friday Dec 2 to fix the problem. He never called, and never showed up. I called him Sat morning, and no return call. It is now Dec 8 and a return text says "Have every intention of correcting your problem". I have no alternative but to report this bad business so the rest of the Atlanta community can avoid them.
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