James does not show up for appointments when he says he will. Finally carport installed, he mismeasured one foot short, leaving a non repaired hole in our siding. No offer of any type of refund for a shorter carport cover.
He promised to fix any leaks, said "no problem". After trying to get him to come out and fix leaks for over a year with promises to come out, he finally said. "look at your contract, it says not guaranteed for leaks".
It does say that, but his promises are worthless. A person wanted to know who put the carport up as he was interested in one like mine. Due to my bad experience, I refused to give the contact name. Do your customers dirty and you pay for it by losing out on referral business.
0 comments