Usacomplaints.com » Construction & Repair » Complaint / Review: Crestline - Do Not Buy These Windows. #769520

Complaint / Review
Crestline
Do Not Buy These Windows

As I sit here typing this I can hear the wind whistle through the windows in our dining room. Crestline Windows are poor and their customer service is even worse. I purchased my house about three years ago. It was built in 2006 so it isn't that old. That's why I'm extremely disappointed in these windows. We have an open kitchen/dining room area. The east wall is nearly all windows. There are 9 Crestline casement windows, which are about five feet tall. Then there is a smaller 18X18 square window above those.

Now, as I mentioned these windows are about 5 years old. This is why I was surprised last winter when it began to snow inside my kitchen. Yes, actually blow snow in around the window. I photographed this occurrence, which happened several times. Once the snow would blow in it would melt and then freeze along the bottom. I started putting kitchen towels between the windows and the screens to keep the snow and cold wind out of the dining room.



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