Usacomplaints.com » Construction & Repair » Complaint / Review: NJ Modern - Low Quality Construction, Materials Not As Advertised, Condescending and Rude Customer Service - Goetz Sofa. #689398

Complaint / Review
NJ Modern
Low Quality Construction, Materials Not As Advertised, Condescending and Rude Customer Service - Goetz Sofa

After spending weeks looking for a Goetz style sofa to go with my Eames Lounge Chair (Room & Board) I decided to go with NJ Modern
. I chose this company mainly due to the fact that their cost was more than reasonable for my purpose. I paid $1275 for the sofa versus the $4,000 to $9,000 at a more reputable business. I fully understood that it was most likely not going to be the best reproduction, but felt that its use in my temporary housing justified not bouncing a $4,000 sofa up and then down the 4 levels of my townhouse.
Upon receiving the sofa, I gave it a quick once over and made note of a few things with regard to quality, but again, it was nothing that I did not expect from a Chinese made reproduction that cost less than $1300.
The wood veneer was paper thin and you could see all of the lines where the veneer was cut and pasted. The sofa was advertised as 100% top-grade leather but actually only the parts that touch skin are leather and the rest was vinyl.


Offender: NJ Modern

Country: USA   State: New Jersey   City: Ridgefield
Address: 730 Grand Ave Unit 1M
Phone: 2012240244
Site:

Category: Construction & Repair

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