It all started out with a door-to-door salesman. The guy explained how there was work being done in the neighborhood and he wanted to set me up with an appointment regarding my windows and my roof (I never did get a referral). I agreed since it had been awhile since I had any door knockers come to my door (Penguin or Evans Glass came all the time, now out of business). So I cleared my schedule and waited.
I had a different salesman (Matt) come out that day and he gave me the typical presentation for 2 1/2 hours. He said he could guarantee I would save 30% on my energy bills. I should've been skeptical of the whole thing at this point because I saw on the TV screen that Penguin went out of business for guaranteeing energy savings to customers. Evans guaranteed the same thing when I had them out, too. I said no to the windows, but went ahead with the roof since the price was reasonable. I paid half down.
I was told the roof would take 1 to 1.5 weeks to get started. I got concerned when 2 weeks went by and nothing happened so I started calling. And calling and calling. No Response! Finally I got a call from Kieth the owner and said my roof would finally get started on the following Tuesday. Tuesday came and Tuesday went. I didn't have anyone show up so I called Kieth back. And called and called. On Wednesday, I got the product dropped off and I felt eased, but there it sat until Friday, when finally I got a call from Rick. Finally I was getting a new roof.
He came out and did the work in about 5 days. 5 days of poor, messy workmanship. They used some of the same flashing I had on the previous roof, trash all over the yards, nails on the deck. My neighbor told me one of them was smoking a cigarette on the roof, too. Thanks Guys.
I'm posting this now because I just received a Lien from Stoneway Roofing. I paid this company the back half of the amount a week ago. Apparently they don't pay their suppliers in a timely fashion.
So before posting this I checked around for comments and all I saw was the Yelp complaint about bad customer service. They have 2 complaints with the BBB, not too bad, but then I Googled the salesmans name. Matt Flath. My stomach turned when I saw the list of complaints. So it appears that this guy, now a business partner with Green Home Renovations, use to be the General Manager for Evans Glass! I feel so stupid now. For everyone reading this, google Evans Glass and google Matt Flath. All the bad things you hear about remodeling is instilled in this company.
Do not use this company, go elsewhere. This is just Evans Glass closed down and opened up under a different name.
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