I wanted to add some new roses to my rose bed this year, and found that Growquest Growers had the 5 roses I needed; I ordered them March 17, and the total was $135.26.
I paid with Chase 'Quick Pay', but Mr Gilcrest finally wrote back and stated he had just gotten married
and was behind with everything; so behind that he didn't accept my 'Quick Pay' payment within the 10 day time frame. I wrote GrowQuest several times, attempting to get an update on the status of my order, with no results; I finally sent a cashiers check for $140, and did receive an e-mail back from Mr Gilcrest thanking me for the payment. Still, no roses. Still, no response to e-mails, and every time I called I was transferred to voice mail.
How do you deal with someone like this? I've dealt with many of the nurseries and rose companies on the internet and have never had any problems as far as communication and receipt of merchandise.
I live in TX. I'm not sure if I start with the Texas AG, start with a federal agency, or what.
I have e-mails from Mr Gilcrest acknowledging receipt of my check, a copy of my order with the 5 roses
listed... I mean, whata' 'ya have to do with someone like this??!!!
There's no telling how much this character makes off of people unfamiliar with his "no send" scheme.
Any questions answered, and help appreciated. It's actually more about the principal of the thing now than the money.
Thank you.
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