Mr. Craig is all guarantees in the beginning, next comes poor craftsmanship, after which reasons. After first encouraging us an initial price work, he didn't monitor his workers. Subsequently, while adding four wood floors within the four rooms within our house, the workers mounted substance with obviously broken areas (right from the container). We 'captured' all of the 'broken' panels while these were being mounted and had the workers eliminate same. However they 'encounter-nailed' the alternative panels along, declaring which was the only path to complete it. They didn't actually use product to cover the nail holes. We've since discovered there's another correct technique. They employed a 'lazy approach.' Additionally they incorrectly mounted thresholds, that have since become free and/or damaged. Whenever we named Doug concerning the above to possess guarantee work conducted he guaranteed to possess somebody emerge immediately. After many calls, a person did appear, on a single ocassion only. He invested an overall total of 12 units at our house and quit, presumably to obtain alternative elements or resources. He never delivered. Following and regular telephone calls were often satisfied with voicemail. About the rare ocassion when Doug or another person responded, they'd plan a scheduled appointment to complete the fix function, then never display. When approached about their disappointment to do, they'd have reasons, from 'overbooking' to 'an urgent situation.' These folks significantly possess a large amount of problems. They have to be operating an ambulance company in the place of a floor business. After nearly 10 weeks of trying to get our guarantee work finished, we visited the supplies merchant, Lumber Liquidators, to determine Doug's whereabouts. We WEREN'T amazed to discover he no further presents or is related to Lumber Liquidators. On the good notice, Lumber Liquidators supplied us having a CORRECT EXPERT to accomplish the guarantee concerns TOTALLY FREE. THANKS Lumber Liquidators. On the part note, the installment was happening throughout the 'gasoline crises' of 2008. We'd 4 red plastic five-gallon gasoline containers (each designated having a black Sharpie INCH through 4) saved within our storage (where the flooring team was reducing the floor). We'd the gasoline for possible storm/turbine use. At that time, gasoline was about $3.50 a gallon. Curiously our #4 can vanished. No body else had access throughout that time period. We are not blaming anybody, but we do think it is accidental the gasoline can vanished simultaneously using the floor function. I just want I really could offer you my complete name and quantity below and so I can suggest the real expert to complete your surfaces. And, Doug, I can not wait to see your rebuttal. Perhaps you'll possess a FRESH JUSTIFICATION!
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