Bought Nirvana Laminate floor from Lumber Liquidators in Pittsburgh PA. Once bought was informed all revenue were ultimate - no results. Just before installment my company and myself recognized so just how poor the product was. The ground crumbled in my own fingers with small stress - but I had been caught - I couldnt return the merchandise! How to proceed? And so I installed it. Our child slipped a plastic hairbrush and also the ground damaged and also the wood-grain covering taken off. This ground is merely pitiful. I did so the best point and approached the Client support office. I subsequently delivered a notice with 3 bits of test panel due to their quality group to look at. After which sent the organization workplace to help in solving this problem PLUS THEY RESPONDED WITH THE NEXT REACTION" I know analyzed the examples supplied and mentioned many effect injury scars about the attributes of the panels and also the examples help the initial results distributed to you the item wasn't actually faulty, however the treatment getting used to set up the merchandise was in question. I observe no proof of production flaws from what we observe and also the state the merchandise is defective is unsubstantiated.
John Pullin x7521
Office of Tom Sullivan, Chairman
Lumber Liquidators, Inc
3000 John Deere Street
Toano, VA 23168
What a good way out! Atleast 2 of each 8 panels per container were broken upon examination and Also The securing monitors were therefore delicate they broke and snap-off in my own fingers. I really come to getting each panel out with gloves and had them covered in a towel - are you able to genuinely believe that! Which is meant to truly have a 25-year warrantee! I had been informed the warantee is just for manufactureres flaws. Exactly what a laugh. I've been provided a third party employed by Wood LIquidators to examine the ground. Whoa how partial might that be? Hmm I would like to believe REALLY partial! I confirmed my company the e-mail and he turned his cover and you will be allowing everybody in the region NOT TO USE LUMBER LIQUIDATORS for something. He understands how cautious and exact he was in obtaining this ground mounted. Lumber liquidators has an A score about the BBB website but really you will find more than 40 instances where the clients problem wasn't solved for their fulfillment. They must be ranked an Y in my own guide - I've requested in most communication together to contact me plus they choose to mail and cover behind their computers. OUR recommendation get purchase the cheapest floor athome Website which is two times as tough along with a quality item. DON'T FIND Obtained by Lumber Liquidators. They don't remain behind their item or understand how to manage client questions. Overall WORK don't LEAVE from with them.
Subsequently had a third party examine the ground & simply got the notice from LL - THEY
SU D E! Probably the most unprofessional number of thieves available. They really mentioned that their poor item is a result of installment! What BS! N e not buy anything from lumber liquidators - they don't stand behind their product and they'll blame you or your contractor due to their cardboard floor flaws. guarantee? What guarantee! I really hope thye move under - several h on e st companies occur that will perform a quality work having a quality item - m l is n o t one of these!
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