Usacomplaints.com » Construction & Repair » Complaint / Review: House2Home Custom Furniture - Steve and Diane Rohde failed to provide product and still kept 10% from us. #670462

Complaint / Review
House2Home Custom Furniture
Steve and Diane Rohde failed to provide product and still kept 10% from us

My wife found this website and ordered two pieces of furniture in October. The owner agreed to have them delivered by Christmas 2010. During this period, my wife emailed Mr. Rohde numerous times to check on the products. He did not meet the agreed time and gave my wife another date. He missed that one as well.in March, I finally called him and he agreed to refund. He returned all but 10% of it stating that it is his policy. I argued that he is the one that failed the terms. I am now with no furniture and lost 10% of funds. Not a way to do business. Stay away.

Jose, Flower Mound, TX



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