I bought a new maytag stove in 2008 and got the extended 5 5 warranty. I turned a burner on and places a pot on the burner and the glass top cracked. I took the pot off and leaned a little on the top and it caved in. I called the place where i had bought the stove and they told me to call the warranty company whom they no longer use because they flat out said they have had nothing but problems with getting ANYTHING through them fixed. The tech who looked at my stove called Bankers Warranty Group and told them the burned shorted out and caused the original crack. I was told by Bankers Warranty Group tough if you had not have touched it, it would be covered. I told them I heard the tech tell you the damage was done by a bad burner and they again told me too bad its not covered. I then said well it was going to have to be replaced whether i touched it or not and the tech told you it was a BAD BURNER that cause the top to crack. I was told we don't believe that you had something drop on it. So i am done with maytag, Bankers Warranty Group, and the place i bought it from. I will just go to a big box store and get a cheap one that will last 5 years and replace it every 5 years if needed and no more expensive garbage from appliance stores and no more "Extended Warrants"
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