Usacomplaints.com » Construction & Repair » Complaint / Review: The Shutter Company - Paid 50% deposit - no shutters were ever ordered - complete rip-off and waste of time. #649157

Complaint / Review
The Shutter Company
Paid 50% deposit - no shutters were ever ordered - complete rip-off and waste of time

Salesman came to do a survey and quote, I paid a 50% deposit and was told 6/8 weeks delivery. After 8 weeks I constantly phoned and e-mailed and got little or no response. Was then passed to various other people, told various stories about delays and given false dates for installation. Consistently told that my shutters were on the next delivery, then they weren't, and this went on with all the same lies for weeks and weeks.
They only answer your calls if you're placing an order, not when you're chasing your delivery. My calls were hardly ever returned, and when they were, nobody had any information. There is no office, just a phone answering service so it looks like a big company.
After 3 months it was quite obvious that no shutters had ever been ordered and this was a scam. Do not give this company any money, you will not receive any shutters.


Offender: The Shutter Company

Country: USA
Site:

Category: Construction & Repair

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