I purchased 26 Renewal by Andersen windows June and boy am I sorry now. Paid over $23K. Most of the windows are casement and are working fairly well except where the windows were installed in the opening (leaks air), but the two worst offenders for air leaks that I have are the double hung windows. Once faces North the other South. These two double-hung were over $11oo a piece since the windows are 3.5x6.5. Right now I have 35 MPH NW winds (as I write it is now 45) and the window is howling with air pouring in... And I mean pouring in. These double hung windows are the worst I have ever had. My original old Marvin windows didn't leak air this BAD.
Andersen's solution is to insall a new window kit. They said this is a known problem with the windows where the air pours in around the block and channel of the windows, at the top of the frame, and not to mention under the sash. If it is known problem then why is Andersen adressing the issue up front? I have plastic up on the inside and it is bowing and is under strain. We are suppose to be to 4 degress tonight with the continual strong winds so my poor old furnance is going to get a costly workout.
I also have air leak around the edges of my large picture windows. Nothings about these windows is tight. The installation was not correct in my opinion and they have already been out several times for warranty work.
I would not recommend Renewal By Andersen Windows. Might as well go with WIndow World like my mom did as she has ZERO issues with her double hung windows. So I would not agress with the old saying you get what you pay for because this does not hold true with Andersen Windows. They are just costly without being effecient at keeping wind/heat/cold out which really is the whole purpose of a window right?!? Well see what happens with their recommended fix.
BTW - My Andersen Frenchwood Door is failing too. More air is coming in than with by old Pella Sliding Door. This door was recommended by Andersen to stop the straight direct West winds. Well it is not keeping the wind out! Air is coming in at the hinges, around all entry sides and all along the bottom. At least it doesn't let rain in like my sliding door.
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