When my girlfriend decided to break up with me I didn’t expect for my PC to take the brunt of that relationships demise. I found it partially embedded in the front yard along with my clothes, “my now in more pieces” record collection and my dog. I loaded up my belongings and found new accommodations. When I finally settled in after a few weeks I decided to fire up the computer and see what damage had been caused. It unfortunately would not load into Windows. It started and got to the welcome screen but would then freeze and got stuck. I took it to Best Buy/Geek Squad and had them diagnose the problem.in a few days I got a call stating that I needed a new hard drive, to have the Windows operating system reinstalled (all my programs) and if I wanted any of my old photos, files and music, I would need also data recovery. He then told me what it would cost $650. It was so much that I could buy a whole new computer for what they were asking. I decided that it was too expensive and picked up my computer. My new roommate then told me about Secure Remote Support. They had been used to help out in his office when a bunch of computers had got virus’. I looked them up on his computer and called them. I told them the problems and they said before committing to buy a new hard drive you should always have it tested. I decided that sounded logical so I sent them my computer.in 3 days I was notified that the hard drive didn’t need replacing just need the plugs pushed in securely. And the Windows Operating System would not need to be reinstalled. He did recommend allowing them to perform a Spyware/Malware Sweep as well as an optimization service to speed it up to its full potential. I agreed to have them do it and within 5 days it was back in my hands and I was back on the internet. For the entire service it only cost me $179 and I even got a “No Fix No Pay” guarantee with it. It’s definitely getting far more for far less than the Geek Squad.
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