Usacomplaints.com » Construction & Repair » Complaint / Review: The Better Sleep Store - J.S. Moody, Inc. Not What I Ordered, No Returns or Exchanges. #607636

Complaint / Review
The Better Sleep Store
J.S. Moody, Inc. Not What I Ordered, No Returns or Exchanges

I am a 57 year old gentleman. I have lived in Chapel Hill since 1968. When possible, I always try to support the local economy.in all this time I have never been treated so poorly by a local merchant. I walked into The Better Sleep Store where I purchased my Temper-Pedic mattress and found a headboard and foot-board style that I liked, but explained to the salesman that I was looking for something in a lighter, cherry wood. He had me browse through a brochure and ordered what appeared to be lighter shaded cherry wood.

Upon arrival the piece was nearly identical in color to the dark mahogany bed at the store that I was not interested in. The headboard and foot-board did not look like cherry color that was pictured in the booklet. I know what cherry, even dark cherry, is supposed to look like. Just about everything in my house is cherry wood including the cabinets. However, the store manager, John Shindler, said that he would not allow me to return it and that he would not even allow me to exchange it.


Offender: The Better Sleep Store

Country: USA   State: North Carolina   City: Chapel Hill
Address: 1728 Fordham Blvd Ste 117
Phone: 91996768

Category: Construction & Repair

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