March 7, estimator came out to measure and provide estimate of the job. We accepted and april 25 the work was done. One day like they said, 10 hours, messy work, I had to clean up after the tech. Caulking was messy, and the overflow area had small cracks in the acrylic. We just excepted the workmanship and continued to use the tub. UNTIL recently 11/22 two years later, I to call the office. MY tub leaks. With less the 6 inches of water in it. My whole ceiling in the down stairs laundry room sagged and we needed to cut it away. I filled the tub again less then 6 inches and in the back left hand corner of the tub it just drips right out. No where near the overflow and drain pipe.
We called the company and this man named Mike who said he owns the company tells us that it is is not his problem and it is caused by my tile leaking. Without even looking at the work that his company did! With all of the complaints, they have against them I will probably have a fight on my hands to try to get them to do anything. I will keep you posted as to what happens.
Has anybody thought of a class action lawsuit, because they do not back their product's "lifetime" warrenty? Next stop is the contractor's board and small claims but why should I have to do any of this if they were a real company.
0 comments