I bought a 'deep cleaning' from Switzer Maids, LLC. I paid in advance as it was a deal through Daily Deals for Denver Moms. I had to call the night before at 10:00pm to confirm that they were coming as Damen said he would call ME to confirm and never did. He confirmed the cleaning and said he would call me at 9:00am the next morning when, Amber the house cleaner was getting close to my house. He never did. She was supposed to be at my house at 9:30am and by 9:42 was still not here when I made my first phone call to Damen to tell him she was late.
He never called back. I called again at 10:00. Never returned my calls. He insulted the middle woman (Daily Deals for Denver Moms) by saying I was scheduled for a different day - which is untrue. Then he insulted my by saying that I had my days mixed up.
I wrote him a letter to tell him that he was not conducting business with integrity and the only way he could fix it was to clean my house and refund my money. He agreed to do this. He said Amber, once again would be at my house on April 3rd at 12:15pm. She never came. He assured me the cleaning would happen and that it would be complimentary.
The time and energy that I have put into this is awful. I have two kids and I wanted to have a clean house for an Easter party that we are hosting.
Switzer Maids, LLC not only did not follow up on their end of the deal - they blew it BIG time TWICE!
I would never, ever hire them or give them the time of day. I have probably lost about 5 hours to this. As I tried to pick up house and clear stuff out of the way so they could clean.
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