Usacomplaints.com » Construction & Repair » Complaint / Review: The Brohn Group, LTD - ADAM BOENIG Construction Defects. #575440

Complaint / Review
The Brohn Group, LTD
ADAM BOENIG Construction Defects

Recently I inspected a home with a great deal on construction defects. Below is the 3rd party report. HVAC -The current setup of the HVACsystem does not deliver adequate airflow to the home. Both condensers keep running because they are unable toreach the set temperature resulting in very high utility bills and eventually ashortened life on the HVAC equipment. MasterBedroom Vanity Light Switch - The switch at the vanity which is supposed tocontrol the vanity light controls the Jacuzzi. The electrical plan provided to the homeowner at closingindicates the switch for the Jacuzzi should be located on the opposite wall.insulationSettling/Compressed/Missing Insulation - The insulation in the attic hasbecome compressed and is no longer performing properly. There are areas in thehome where there is no insulation. DrivewayApproach/Driveway Cracking/Driveway Warranty Breach - The pitch on thedriveway is too high and scratches the undercarriage of small vehicles. A 10 x10 section of the driveway that was patched by Wolff Concrete in Augusthas cracked a second time. SewerGas Odor from Master Bedroom Shower - The drain is not properly installedand several plumbing penetrations need to be sealed. CeilingRattling - The upstairs ceiling rattles because the plywood board under thefurnace is not thick enough. Groutin Elevator Cab - The grout in the elevator cab is chunking away. PaintSheen - The paint sheen on the walls where the thermostat was removed andwhere the elevator was installed does not match the entire wall. GarageDoor Wire Exposed - Electrical wires are exposed and wire caps were notused on the electrical wiring of the garage door posing an electrical hazard tothe homeowner and his family. Sheetrock Buckling at Staircase - The sheetrock is buckling at thestaircase. Stone Columns - Mortar is chunking apartand the stone columns are shaking. MasterBedroom Carpet - The carpet in the master bedroom near the fireplace isloose and needs to be re-secured. SprinklerSystem - The sprinkler system does not cover the entire yard and alsosprays into the neighbors lot.inaddition, the sprinkler system was not wired properly. The sprinkler system electronic wiresthat control the valves were not placed in a conduit. WallTexture - The wall texture on the back wall in the study/exercise room doesnot match the rest of the room. The wall has a light orange peel texture while the rest of the room hasa hand trowel finish.
Roof&Mortar and concrete on Roof. Damaged shingles need to be replaced. CabinetDrawer in Utility Room - The cabinet drawer for the desk in the utilityroom is warped. CabinetDrawer in Kitchen - The cabinet drawer in the kitchen is very hard to openand has splintered in several places. ExteriorWood Trim and Soffits - The stain used to stain the exterior beams, woodtrim, soffits and garage door trim were an interior grade stain and not anexterior grade stain. The stainhas deteriorated significantly and is damaging the wood. TravertineTiles - The tiles in the kitchen that were replaced by High Tech Flooringin April have now cracked again. TileThreshold at Elevator The travertine tile threshold that was installed in April has started to break apart. ElevatorDoor The elevator door is hard to open because the child security devicewont release the door. Thethickness of the door needs to be increased to properly release the door. The present doors were designed toserve as closet doors and are not rated to serve as doors for an elevator. LooseSubfloor Boards There are loose subfloor boards in the Master Bedroom, Game Room, Bedroom 4, Media Room and Study. The bathroom tiles near the Game Room also have a crunchingsound when walking on the tiles. CourtyardDrainage The courtyard was formed with two retaining walls and does nothave proper drainage during heavy rains. The PVC pipes in the retaining wall are not large enough and waterponds. WaterPenetration Issue between Game Room Patio and Entry Tower There is anapproximate five inch gap between the stucco wall of the game room patio andthe entry tower and it is causing water penetration in the front entry. This area has no drainage and wasdesigned to be a covered patio. Baseboardsin Garage There are gaps between the concrete and the baseboard, whichallow pests, debris, and heat gain into the home WoodFloor Creaking The floor creaks when walking on it. The subfloor under the planks needs tobe secured. StuccoStress Crack at Entry Tower There is a 1/8 stucco crack at the entrytower. This is potentially due tothe excess water penetration from the five-inch gap between the entry tower andthe game room patio. StuccoSurface Texture Imperfections Previous stucco repair at the rear of thehome does not match the rest of the wall. UtilityPole Code Compliance Issue The Brohn Group, LTDdid not install the utility pole tocode. The code states that allstructures/pools must maintain a 10 clearance from all energized powerlines. Currently the pool is 7away from the pole. Architectural Plan provided to homeowner shows that underground service is required and a conversion would need to be done to meet City of Austin code. Misrepresentationof Insulation Standards in the Home Builder Misrepresented insulation standards - There is little to no insulation in the elevatorshaft. There are gaps in the elevator shaft allowingheat from the attic to penetrate. There is a tremendous amount of heat gain fromthe attic to the shaft. There is no insulation in several walls in theMaster Bedroom. There is no insulation under the stairs leadingto the Master Bedroom. There is heat gain from the hydrotherapy (Jacuzzi) tub access panel. There is little to no insulation in the MediaRoom ceiling. There is no insulation in the closet in thestudy/exercise room. The insulation is missing in several places inthe Master Bedroom ceiling. The Game Room lacks enough insulation and ismissing insulation in several areas inthe ceiling. There is excessive heat gain from both atticentry points. There is excessive heat gain from the windows.
3RD PARTY TESTING AND ANALYSIS

All testing protocols were performed to accepted industry basedstandards. The home was tested todetermine the following:

The

Nature and extent of the zones covered by each unit and by the dual zones

Of the upstairs unit Total

External Static Pressure of each unit in all possible configurations of

The zone dampers Airflow

Measurements at the return grilles and supply grilles using an AccuBalance

Digital airflow capture hood to test for adequate airflow through each

Unit as per manufacturers specifications Temperature

Differential (Delta T,? T)

Of each unit in all configurations to determine if each unit is in fact

Producing the full BTU cooling capacity at which it is rated Supply

Air temperature in the problematic rooms An

Infrared camera scan of the walls, floors and ceilings of the home to

Ascertain the condition of the insulation, locate areas where heat flow

Into the home are excessive and where the air barrier of the home is

Lacking or ineffective A

Blower Door depressurization test at negative 50 Pascals (-0.20 wc)

Pressure as per ASTM (American Standards for Testing and Measurement) standards

To measure overall home air tightness and locate points of air

Infiltration Manually

Inspect for and locate air leakage in the HVAC ducts Reviewed

The ACCA (Air Conditioning Contractors of America) Manual J, Heat Gain/Heat

Loss Calculation performed by AMC Engineering for the master bedroom/hall

Which by code is used to determine the sizing in BTUs (British Thermal

Units) of cooling and heating capacity of equipment installed in

Residential structures Inspect

The general construction of the home to ascertain any framing or design

Errors that are contributory to the issues being experienced at the home

Results and Determinations: Upstairs A/C-

Airflow

Correct airflow through an air conditioner is absolutely critical to its

Ability to produce the full cooling capacity at which it is rated, to do

This efficiently and to avoid other negative impacts. Correct airflow in air

Conditioners has often been compared to an adequate flow of blood to the

Heart. The

Five ton system cooling the upstairs is designed to have airflow of 2,000

CFM (cubic feet per minute) at the industry standard design rate of 400

CFM/ton of cooling capacity.

This unit was measured with both zones on at a total airflow of

1,437 CFM, which is 563 CFM (28%) short and is only 287 CFM per ton of

Capacity. Static

Pressure is representative of the total resistance to airflow through an

Air conditioning duct system and has often been compared to the blood

Pressure of the air conditioner.

The design total external static pressure for air conditioners is

Normally 0.50 wc (water column) and in this unit it was measured at the

Flowing levels in the zone configurations noted:

Both

Zones On 0.81

Wc at 19F

Z-1

MBR only 1.05

Wc at 24F

Z-2

MBR off/rest On 0.89

Wc at 20F The

Normal performance of an air conditioner is to produce a temperature

Reduction between the house air returning to the unit and the air leaving

The cooling (evaporator) coil of between 17F and 20F. When the coil produces less than

This or more than the expected temperature drop or Delta T it is often an

Indication of a problem. For

One thing, when the airflow through a unit is restricted the delta T goes

Up. The above delta Ts show

That when only the MBR zone is calling for cooling and the rest of the

Floor is satisfied, the temperature drop becomes quite high. This is related to the increased

Static pressure we see in this configuration and both are indications of a

Very reduced airflow through the unit. Reduced airflow obviously means reduced cooling

Capacity. This could also lead

To a condition called icing the evaporator coil. When this happens the evaporator

Coil in the unit in the attic can become partially or completely covered

In ice and air can no longer flow through the fins of the coil to be

Properly cooled. Cooling

Output drops off dramatically.

One

Item to note in evaluating these readings is the fact that the day we were

There the original filters (one inch thick pleated media filters) had been

Replaced by one inch thick fiberglass filters. The media filters have between two and two and one half

Times the static pressure drop (resistance to airflow 0.10 0.20) as

Do the fiberglass filters. When

The return grilles and the return ducts are adequately sized this is

Normally not enough increase to cause a problem. The presence of the more resistant media filters would

Have further increased the already excessive total static pressure, reduced

Further the measured airflow through the units. This would have reduced total cooling output and

Increased the likelihood of icing the evaporator coil. Coils usually become iced late in

The day after many hours of continuous run time in extreme heat conditions. During

The peak of the summer delta T readings were taken by Stephanie Grahn late

In the afternoon (about 6pm) of a 105F day. The one

Inch pleated media filters were still in place at the time so we can

Postulate that the airflow through the units was even lower than the

Anemic readings we found with the fiberglass filters in place. The delta T readings were as low

As 4F in the game room

And 5F in the MBR. Measuring delta Ts this low is a

Strong indication of an iced evaporator coil and would certainly lead to

The inability of the system to cool the space adequately. The

Location of the thermostat for the MBR is questionable as it is directly

Across from a series of west facing windows where it is unquestionably affected

By the hot sun in the afternoon.

This would lead to false readings of the temperature in the space

And a constant call for cooling in the zone during the afternoon.

Downstairs A/C-

Airflow-

The airflow for this four ton unit should be 1,600 CFM and it was measured

At 995 CFM which is 605 CFM (39%) short. This is only 248 CFM per ton of

Capacity which is far below the 400 CFM required for correct and efficient

Operation. Static

Pressure was measured at 0.68 wc. The

Delta T across the evaporator coil was 24F. This

Elevated Delta T is most likely caused by the low airflow across the

Evaporator coil. When we move

Too little warm air across a cooling coil the air becomes colder than we

Expect. Move more air across

The coil and we get more total BTUs of cooling capacity delivered to the

Rooms. Again this unit could

Be experiencing icing of the coil on days with long run times. The

Largest problem this unit has with airflow is related to the sizing of the

Return ducts and the lengths of the runs required. Due to issues related to the

Design and framing of the house the HVAC contractor was forced to resort

To a number of small ducts to reach the downstairs returns. The outcome of having to do this

Is low return airflow.

Blower Door AirInfiltration Testing:

The

Blower Door places every surface in the home under a controlled and

Specified pressure differential and then accurately measures the air

Infiltration in CFMs. We can convert the CFM rate to the number of air

Changes per hour under normal (ACHn) wind and temperature conditions that

The home experiences using accepted ASTM formulas. The

Target air infiltration for homes today is 0.35 ACHn or about one third of

All the interior air being replaced by fresh outside air every hour

Resulting in a complete turnover every three hours. This

Home was measured at 0.55 ACHn which is 1.57 times the target air

Tightness level. This is not

Really excessive but it does contribute to increasing the overall cooling

Load of the home. Sometimes

It is not just the overall air infiltration rate but other problems that

Are revealed by the blower door test. Many builders do not correctly air seal the perimeter

Rim joist or band joist at the exterior of the framing for the second

Story floor. The framers

Often do not extend the exterior sheathing fully behind the point where

The porches and porch roofs are connected to the exterior wall or they

Leave big openings here and do not air seal them. This error allows hot and humid

Outside air to freely circulate through the open web trusses between the

Uninsulated floors of the home.

While this does not always lead directly to the entry of outside

Air into the home, it does turn thousands of square feet of uninsulated

Interior surfaces into boundaries between the inside and the outside

Air. While

Inspecting the home with the Infrared Camera during the Blower Door test clear

Evidence of just this framing error was seen. One illustrative example was the fact that the wall of

The bedroom adjoining the hall leading to the MBR showed significant heat

Flow at the point where the open web trusses supporting the hallway were

On the other side of the wall and the wall was cool and dark above that

Point in the wall. Another

Area in question is the MB bathroom tub. During the Blower Door test there was very significant

Heat and air flow discovered coming up from the floor area under the

Tub. So much air was coming

From under the tub that the service access door was forced open. Destructive investigation at the

Ceilings of the porches would be necessary to confirm the presence of

These hidden openings.

The

Trey ceilings of the master bathroom, the media room and the game room

All showed large amounts of air infiltration from the attic. Further inspection found that

There is a gap about one inch wide completely around the trey ceiling

Where the sheetrock does not meet allowing the super heated attic air to

Freely enter the rooms.

The

Trey ceiling in the game room above the outside doors is very poorly

Insulated and has some areas where the insulation is totally missing.

There

Were large patches of the ceilings of the game room and the master

Bedroom where no attic insulation had been installed at all.

The

Kneewall of the master bedroom has missing insulation and has no air

Barrier on the back side to prevent hot convection loops from reducing

The effectiveness of the installed insulation to less than that of the

Wood framing members.

The

Chase next to the bed in the MBR is open to large amounts of air

Infiltration from the attic where the nightstand is framed into the

Wall.

There

Is a large gap around the exterior door from the MBR to the balcony.

In

General the vaulted ceiling of the MBR is poorly insulated showing a lot

Of heat flow. The

Walls surrounding the elevator shaft are not well air sealed. There was a gap of over one inch

At the top of the shaft that is allowing attic air to enter the home and

This makes the uninsulated walls of this shaft very hot. The IR camera clearly showed a

Great deal of heat flowing through the walls of this shaft into the surrounding

Conditioned areas of the house.

There

Is likely no air seal or correctly installed insulation above the garage

Which is situated below the game room. Builders usually attach the batt insulation to the

Bottom chord of the web truss leaving no insulation in contact with the

Floor of the room above. This

Means that the room has no insulation and outside air is moving in contact

With it since there is no air seal at the perimeter of the envelope. During

A subsequent inspection a member of the team was able to crawl into the

Framing around the master bathroom tub and take the attached photos of the

Exterior walls. It appears that the exterior walls of the home are in fact

Not air sealed and are open to easy entry and movement of outside air up

And down the walls, into the home via all penetrations and into the open

Web trusses of the second story framing.

One

Photo appears to show the metal flashing where the rock exterior meets

The stucco second floor. The

Open second story wall cavity where the camera was held is obvious and a

Large gap at the bottom of the second story wall appears to connect to

The one inch gap behind the rock exterior.

A

Second photo appears to show the same open second story wall cavity and a

Large air duct, flue or vent pipe emerging from the area between the

Floors and running up the wall via the open space in the walls.

To

More accurately determine exactly how all of these building components

Are connected we would need to do destructive investigation. This means opening up the walls

And examining how they were actually built. After this is determined we could more precisely

Develop a plan for remediation of this area of the home.

Recommendations to Repair HVAC Construction Defects:

The

Exterior of the walls of the home should be opened for examination at the

Second story framing level.

We can then see exactly how the framing was done, what the optimal

Placement of the air barrier of this home needs to be. It appears that the walls of the

Home were inadvertently balloon framed. Much like exploratory surgery, even with remote

Imaging, often we must see the nature and relationship of components to

Best determine how to proceed most effectively. HVAC

Increase

The return grille areas for both units and add return ducts to achieve

The manufacturers recommended level of return airflow at the specified

Static pressure.

Air

Seal all duct leaks including those at the air handler, penetrations and

Condensate lines to achieve less than 10% air leakage as a percentage of

Total system airflow.

Move

The thermostat for the MBR to a location that is out of direct sunlight

And not affected by supply air.

It

May be necessary to move the main second story thermostat down the hall to

A location not at the top of the stairs. It has been our experience that warm air rising from

The first floor, using the stairway as a thermal chimney, can adversely

Affect the accuracy of the readings of thermostats in this location.

Increase

The length of the return and supply plenums to make laminar flow across

The evaporator coil possible.

Recalculate

The ACCA Manual J for the home rigorously to ensure that all heat

Loss/heat gain calculations are accurate.

Recalculate

The sizing of the supply and return air ducts giving consideration to the

Effective length of the runs when sizing them. It is our recommendation that return ducts be sized at

0.06wc and supply ducts sized at 0.08wc.

Balance

The airflows to all grilles to achieve /-10% of the required airflows to

All grilles using balancing dampers installed integrally in the duct

System. Air

Sealing the home-

The

Gaps allowing air to communicate between the attic and the conditioned

Space must be sealed permanently.

I.includingbut not limited to the elevator shaft, the trey ceilings, the plumbingpenetrations in the master bathroom, kitchen, secondary baths/sinks and otherplumbing penetrations, recessed ceiling lights, and around all supply andreturn air grilles. Ii. Thelack of an effective air barrier at the perimeter of the envelope behind porchroofs, at extended eaves, and cantilevered floors, is more problematic. We recommend removing a portion of theporch ceiling or eave to gain access to the open areas and seal them with arigid material equivalent to two inch thick Dow blue board sealed in place withexpanding foam. Iii. Themaster bath tub seems to be open to large framing gaps that communicate withthe open web trusses, which in turn are allowing air from outside to enter atthe unsealed perimeter of the envelope. It is possible that the dropped ceiling in the dining room/kitchen isconnected to this air flow, too. Destructive investigation will be necessary to determine what is exactlyoccurring behind the drywall. Iv. Removethe ceiling of the garage and reinstall the insulation so that it is in contactwith the floor of the game room. Then using foam (Dow Froth Pak or equivalent) create an air seal at theperimeter of the garage. V. Removethe ceilings of the game room, master bedroom, master bath and media room andadd the insulation that is missing, place an insulation board on all verticalsurfaces of 2 thick Dow blue board or equivalent, air seal the backing of thekneewalls and rebuild the ceilings creating an air tight seal between the atticand the rooms. Vi. Itwould be wise to apply a radiant barrier coating to the underside of the roofdeck if it is found that the space available will allow for the required dead air space between the deck and the installed level of insulation. Vii. Allinsulation shall be installed by bag count, not depth.

Additional

Investigation:

Additional

Investigation should be done to ensure that we know exactly how

Everything fits together so that an effective plan can be conceived to

Retrofit this home.

Destructive

Investigation will be necessary in my opinion to achieve this end.

It

Is almost certain that the remediation of the issues identified to this

Point will require entry into the ceilings, walls and floors of the home.


Offender: The Brohn Group, LTD

Country: USA   State: Texas   City: Austin
Address: 8140 NORTH MOPAC EXPY BLDG 4 SUITE 270
Site:

Category: Construction & Repair

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