Usacomplaints.com » Construction & Repair » Complaint / Review: Flooring Depot - Bad service, extra charges. #550411

Complaint / Review
Flooring Depot
Bad service, extra charges

Floor Website is very good throughout the revenue deal, but difficult to speak with when the deposit is created. Guaranteed delivery times weren't done, tales transformed per telephone call, additional costs transformed on the daily schedule (from $240 to $470 to set up about 10 yards of quarter-round cut offered at $10/meter). Team worked full-time between 8AM and 1PM. Didn't return after 'lunchtime'. Efforts to contact the sales person (likewise operator Mr. Prizzi) weren't delivered at-all and also the helper advised us 'He doesn't wish to keep in touch with you'. 24 hours later, the calls led to shouting and risks. This isn't what I anticipate for customer support. Poor experience throughout.

The tales were really humorous should you look-back:

Guaranteed installment start Monday 11AM after four weeks of signing agreement/deposit.

Named and asked where these were: Solution: Well, it's a vacation (MLK time), so we do not work.

Issue: When do we begin?

Solution: Wednesday because we-don't possess the substance

Obviously there have been a lot more of those lies and account modifications.


Offender: Flooring Depot

Country: USA   State: Florida   City: Fort Lauderdale

Category: Construction & Repair

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