When I booked the job I specifically said I need it in the latest slot (4-6p), I can't afford more than 4 hours and what do I get within the hourly cost (3hr minimum x $68/hr)? Brian Feldmier said, a few wardrobe boxes, blanket wrapping furniture. Okay, I'm good with that. I know I will need about 4 hours, I will have friends help, Brian said, fine, that will help make it go faster. Guys arrive, say they don't want to do the job. Said it was too late. Now... I had no dining room furniture to move, no office furniture to move, most of it was boxes. No TV's. A couple appliances. They said, oh no, this will take more than 4 hours. My response was, I can only do a 4 hour max, I am tapped out. I said why did you take the job if its too late and too much, I explained the size of my house and what I had? Their response, that Brian doesn't know what he is doing he is just a sales guy.
I told the crew, if you have to charge me extra for anything, don't do it. Just do what comes with the move. I asked again, I was told a few wardrobe boxes come with it and blanket wrapping, the guy nods his head and gets 3 wardrobes for me. I was charged for 4 wardrobe boxes, there were only 3. I should have been charged 0. Then I am charged for all this extra stuff of blanket wrapping furniture. I specifically said to you and your lead guy, if you have to charge extra don't do it, I can only afford the 4 hours of the guys time.
Next they start tossing my boxes and furniture around like rag dolls. Next they hold my stuff for ransom because they demand cash. I opened up all my stuff the next day and not only did they break the expensive retractable screen door, rip a hole in a wall in the house, but they chipped and scratched almost every piece of furniture. They literally threw a heavy metal table on top of a wood armoire. They left a complete mess at the old place. Debris of tape rolls all over the place and blankets and boxes strewn inside and outside. Slobs. I paid $660 in cash, much more than I expected.
0 comments