Usacomplaints.com » Construction & Repair » Complaint / Review: Patch Perfect, Eagle Eye Marketing, Fosdick Corporation - Over Charged my credit card without authorization. #515019

Complaint / Review
Patch Perfect, Eagle Eye Marketing, Fosdick Corporation
Over Charged my credit card without authorization

I saw Patch Perfect advertised on TV and then went to their website to order the product on Oct 8. My instinct should have told me not to trust a company that asks for your credit card info right up front, but I went ahead and entered my info. I was ordering 2 for 1 at $19.95 plus $8.95 shipping and handling. When I clicked on the box to complete my order I got a pop up that asked if I wanted to Upgrade to Pro Pack for the same price of $19.95 but shipping and handling would now be $5.95. I immediately clicked on the Upgrade and requested Priority Processing. Thinking now I would get a break down on everything I ordered and total cost, this didn't happen.instead I got another Pop Up to request an instant $10.00 Rebate. Which I naturally couldn't pass up, then still another Pop Up for a $25.00 Wal Mart Gift Card, which I requested. What could I lose at this point? As it turns out, by requesting the Rebate and/or Wal Mart Gift Card automatically signed me up for an unknown membership to Provell Inc which I cancelled right a way. I got a confirmation ID 10394630 showing I purchased Pro Pack Upgrade plus Rush Shipping. I never received a confirmation email or a breakdown of charges, but when I checked my bank account the next day there was an authorized charge of $278.65 on my debit card. I called Patch Perfect Customer Service (Eagle Eye Marketing) to cancel my order, (Oct 9) and was told it was too late to cancel but I could return the product for a refund. The product should arrive by Oct 21 but I will return it immediately. I don't know how this company can get away with charging your card without giving you a total break down of your costs before confirming. Please be aware.


Offender: Patch Perfect, Eagle Eye Marketing, Fosdick Corporation

Country: USA   State: Connecticut   City: Wallingford
Address: 400 Returns Rd
Phone: 8662729951
Site:

Category: Construction & Repair

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