I unfortunately, made the mistake of calling S.M. Betros in Jacksonville, Florida due to a water leak.
First, the sent someone out to my home to confirm that I had a leak. This task was completed by their employee Kevin walking into my kitchen and literally listening with his ear to the wall and floor to hear for running water. Five minutes later he declared, "yes you have a leak." You will have to call Larry to set up an appointment to have someone come out and fix it and heres is your bill for $95.00. I was like "umm... I know I have a leak. That's why I called you!" So, he informed that his job is only to come out and confirm that there is a leak. Apparently, me saying there is a leak, isn't confirmation enough. Apparently, you have to be an employee of their plumbing company to be able to make that type of informed decision.
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