We'd a deal with Florida Solar to set up 6 solar power panels on our top to warm our swimming. The agreement was authorized on April 28. Florida Solar didn't deploy the sections inside the 7-10 times given within the agreement. We settled them a check of $2000 deposit plus they cashed it immediately prior to the to recind day about the agreement had approved. The folks at Florida Solar prevented our calls and weren't returning our communications whenever we named to discover once the sections could be mounted. Whenever we eventually got touching them following the 7-10 time screen had handed, we stated we needed a strong day once the sections could be mounted or we needed our cash back. On Thursday, May 10th, my spouse achieved the salesperson from Florida Solar and he informed us the operator herself devoted to make certain the sections are mounted no later than Tuesday May 15th. The dog owner subsequently quit my spouse a note declaring he desired to ensure that the salesperson relayed his concept to us the sections could be mounted by Wednesday. Wednesday, May 15th folded around and also the sections didn't get fitted. The Florida Solar scheduler named and quit a note on our answering machine-but claimed nothing about why these werenot adding the sections that evening. She simply stated that the sections could be mounted sometime within the next couple of days plus they'd contact us back again to let's know when. At that time, my spouse and that I both quit messages all over again using the salesperson, the client support repetition, and also the operator. The individual that ultimately named people back was the Sales Manager. He contended about the telephone with me to get a half-hour while I required my cash back. He'd no-good clarification why the sections weren't mounted from the prior Wednesday as was guaranteed from the operator. He declined to provide my deposit back and stated he'd keep in touch with the dog owner and call-back the following day having a final solution.
The following day the Revenue Director and also the customer support representative. Called my husband and contended with him to get a half-hour. They'd not suggested they had actually voiced towards the operator about our problem, plus they extended to WOn't provide our cash back.
Within The amount of the final month because we closed the agreement, my spouse and that I have remaining numerous communications about the voicemails of the scheduler, the salesperson, the client support consultant and also the operator. We just had our calls delivered twice. On May-16 we delivered California Solar a professional notice declaring the conditions of our agreement weren't fulfilled by them-and we needed our $2000 back. We mentioned we'd consider further motion, including official grievances and appropriate action if we didn't notice back from their website. We've not noticed back from their store given that they acquired our notice. I quit a note a week ago using the operator and he didn't return my phone. My spouse has quit communications using the operator, and also the calls haven't been delivered.
I'll not get into excellent depth of the things they have stated about the telephone, except to express they have been rude, have attempted to prevent speaking with us, have downright lied to us, and also have been dishonest. I've never had this type of poor encounter with another organization before. I'm so unhappy not just that I can not get my money-back, but to determine that there's this type of shady organization available possibly preying on different customers. They owe me my $2000 back simply because they didn't surpass their agreement and also have not supplied their products/support. At this time, I'm left to follow this in court.
Notice, I understand I'm not the only real client of Florida Solar that's been going through this. There's actually evidence about the Complaints.com site that there's a minumum of one additional customer that's provided cash to Florida Solar and it has not obtained any products/support. I've traded emails with this specific additional Florida Solar client and discovered that she settled a $1100 deposit, however California Sun hasn't supplied any products/providers to her both. She's prepared to continue in court against Florida Solar aswell. I understand she'd be prepared to consult with the press, like I'm, and so I might have her contact you should you decide to follow this account.
The BBB has ranked Florida Solar as poor.in my opinion you will find additional Florida Solar clients reporting about the BBB website which are going right through the same I'm, but I don't yet have evidence. There are many current reviews about the BBB website that state Florida Sun hasn't solved the customer problem.
My husband also available on a Seminole State judge judgment site that Florida Sun includes a view against them from April for $246,000. The organization that's owed this cash is just a swimming equipment provider (probably among Florida Sun's providers).
It's my estimation that Florida Sun is taking cash from new clients' remains to pay for their different expenses. I'm really worried this may proceed to occur to others in Orlando. I'd enjoy to obtain my money-back, but I Would also prefer to guarantee it doesn't occur to others. The term must escape and Florida Solar must be faced with the press to avoid this from continuing. Please contact me and that I can provide you additional information of what I understand!
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