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Where You Can start... First would be to alert all potential Cub Cadet Customers
To begin we've an acre of property so we chose to buy a 42' Cub Cadet May 14. We've had only issues because we purchased in the Tractor Supply CO. The very first time we'd an issue with this specific Cub Cadet lawn mower was on July 31, yes significantly less than 2 1/2 weeks after buying (simply the start). The issue was coming smoke and gas in the top area of the engine, then failing & killing lawn. After lacking a lawn mower for approximately 3-4 months and producing additional arraignments to reduce our lawn, we got it back. The repair center stated it had been allegedly set by altering the device cover gasket, yes right.
The 2nd time it there is an issue was May 12 also it just-so happened that it had been coming gas & smoking, failing & still eliminating lawn. Today twice in annually we'd it "maintained" again FOR THAT SAME ISSUE SIGNIFICANTLY LESS THAN ANNUALLY BEFORE. Again the lawn mower was eliminated for approximately 3-4 wks and again it had been allegedly set by altering the device cover gasket, yes right. Today actually we reside in Kansas and you will just make use of the grass mower approximately 5-6 weeks from the year so having significantly less than 60 hours with this Cub Cadet mower and also the second-time set for same issue.
Okay so today for that third-time could be NOVEMBER 5! Once more FOR THAT SAME CHALLENGE and something more problem: now-not beginning and blowing smoke and gas, failing, ELIMINATING lawn. So that they transformed the device cover gasket (AGAIN) and beginner-alternator. Once more they stated it had been set after being eliminated and producing additional arraignments to reduce our lawn, we first got it back for 3-4 months. It was all within having significantly less than 100 hours.
Today for this last period July 24. Your lengthy guarantee went out May 14, but obviously having less that 15 hours because it was "restored or mounted" again it began to hit smoking and gas, backfire & destroy my lawn we'd to contact the extensive warranty middle, National Electronic Guarantee. These were conscious our guarantee went out, however they approved something centre to get our mower and began to do the repair. Nicely after not reading in the service-center for more than 2 months I named to obtain an update. They explained they have been attempting to contact N.E.W. For 2 wks but couldn't obtain a reaction to obtain the okay to repair the Cub Cadet lawn mower. I called N.E.W. Myself & told the tale the service-center wasn't obtaining a reaction. Essentially I had been named a liar before telephone representative named the service-center primary. They couldn’t clarify why no reaction had been provided so he handed me onto a boss. 24 hours later the service-center obtained an email having said that “Extended Guarantee ended, bill customer”! Today N.E.W. Realized the warranty ended but approved anything anyway. We've experienced connection with Cub Cadet & Kohler straight. Obviously they kept moving it down towards the other person. Kohlers means to fix it coming 4 valve cover gaskets in 3 YEARS was to alter the device address since it might be distorted. Well I am not really a technician but I'd believe if it had been distorted it'd flow constantly. Cub Cadet continues to be useful but nonetheless CAN'T inform me why it's killing my lawn. The clear answer to why the mower was eliminating the lawn towards the service-center once they named MTD & Kohler was “It is what it's DON’T allow the grass mower collection about the grass.” Today I actually donot learn about other people but we DIDN'T spend $1600 to truly have a lawn mower DESTROY places within our lawn. NOT ACCEPTABLE!!! Therefore because the mower continues to be eliminated since August 24 and producing additional arraignments to reduce our lawn. All we were requesting was an upgraded mower or our money-back but equally nevertheless to no avail. It has been an extremely LENGTHY ONGOING issue that's extremely annoying. Nobody is prepared to state “we notice you've a problem” (identical problem at that) so what can we do to melt this issue. Only a caution “DO NOT PURCHASE CUB CADET” THEY DON'T remain behind gear, in that case then I'd believe we'd of had a brand new lawn mower or fix properly right now! We preferred the lawn mower but SIMPLY NOT all of the issues that included it.
Truly
A Client of The Cub Cadet Lawn Mowe
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