DO NOT buy anything from this website. You don't have to take my word for it. Read the numerous complaints from others at the Better Business Bureau at bbb.org
My experiences and why I'm writing this review...
I ordered a home entertainment center from this company on 7/1. I called them on 7/17/09 and asked them for the status of the order. Their website and my receipt stated that the product would be shipped within 4 to 7 days. When I called on 7/19, they told me there were processing problems with my order and that it would be shipped out that day.
My wife called again on 7/20 and a different person told her the same story and that it would be shipped out that day. We called before we ordered on 7/1/09 to make sure it was in stock. They told us it was in stock and would be in our home in 2 to 3 weeks. So, we should have had it in our home no later than 7/22/09. And the truth was... They hadn't even shipped it. But that isn't even the worse part...
My wife asked them why they kept giving us the run around and to speak to the owner. The woman on the line (Gloria) laughed and hung up on her. My wife called back and asked to speak to the owner. The owner used several 4 letter words including the one starting with 'F' to my wife. I called back because I don't appreciate people talking to my wife that way. He hung up on me after telling me he was processing the refund.
This is the absolute worst buying experience I've ever had and this company is horrible. The owners name is Edward Litvak and his attitude sure does reflect in his employees too. I simply don't want you to have to go through the same thing that many others have gone through. Read their profile on BBB.org before buying: http://www.la. BBB.org/businessreport. Aspx? Companyid=100050442
I had to change my credit card number and the refund has still not been processed. If you want to have your money taken by this thief, be talked to like you're an idiot, get cussed out, have trouble getting a refund, have to change your credit card number, lose 3 weeks of your time, and never get your furniture, then go ahead and buy from this company. You will be sorry.
0 comments