Complaint / review / scam report
Briggs & Stratton Corporate Headquarters
Vangaurd OHV 16hp engine

Complaint / review text:
What's wrong with this company Briggs & Stratton and there faulty engines what ever happen to Quality Craftsmanship for example. I had recently Bought 2 years ago a Agco lawn tractor with a Briggs & Stratton 16 hp Vangaurd V twin OHV engine in it and the motor was new 2007 Model # 303777 Type 1032-E.

The engine was mantianed regular and filter changed Yesterday I had changed the oil again and filter after the storage from the winter and the mower ran fine for about 15 minutes and then their was a loud Knock and then a loud bang and the engine died. So I looked at the engine and oil was coming out of the top of the engine and I had pulled the plugs and checked for compression and the right Head was dead.

This kind of figures and I should of known better then to buy it because I had purchased a John Deere riding mower with the same type of engine but a 20 hp prior to this one and the problem that occurred on that was the seat for the exhaust lifter had popped out of the cheap cast aluminum head and screwed everything up.

Today I had spent 48 minutes on hold with Briggs & Stratton. But to no avail I had given them the motor information such as Model # 303777 and the type 1032-E1 and the code # 00040511. And there is no recorded of it this motor was new when it was installed on the AGCO 1616h mower and the only info they did have was for a snapper made in 1999 and this one has a 2006 family tag # YBSXS. 4802VC for California emissions tag. So they are off on that. So they had given me another # to call which is 1-800-444-7774 In which i will call monday but from past experance i get nowhere and i'll still have a bad motor and this motor had cost the shop close to $1300.00 when it was installed in 2007

So I guess the warranty will not be honored what so ever and I would not recommend any kind of lawn equipment or any type of Briggs & Stratton gas engines they are undependable pieces of junk comprised from Japanese & Chinese and other imported crap.

Its simple Buy USA made machines Not the John Deere with B&S engines I had a John Deere 140 from the earlier 70s that had a Kohler cast Iron engine that was a work horse never died ran all day with out problems & I wish I had kept it but it was not enough for 5 acres

I had wasted for the 2 mowers with the B&S engines close to $3,200.00 So if your reading this and plan on buying a Mower with a Briggs & Stratton cast Aluminum engine be weary because you'll be posting here also and I can say I told you so. I'll post some picture's here later of them in their current state after being Shot with 12 gauge slugs that about all their good for now Buy

Ada, Kansas

Contact information:

Offender: Briggs & Stratton Corporate Headquarters

Country: USA   State: Wisconsin   City: Milwaukee
Address: P. O. Box 702
Phone: 4142595333

Category: Construction & Repair


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