My mom has arthritis and saw an ad for the Premier Bath so she made an appt for a salesman to come out. He sold her a $10,000 tub. And if I remember right that did not include installation. This all happened about a year ago. She was hoping my husband would install it for her. When I found out I was in shock. I told her that would pratically clean her out. She had written them a check for $1,000 down payment.
I asked her what kind of cancellation policy they had, and I don't think we could find anything on the receipt. She came to her senses about a week later and called them and said that she could not afford that and wanted to cancel. They told her they did not know if she would get back her down payment or not. They ended up just sending her a check for $500.
I just do not think this right. Has this happened to anyone else out there? If anyone ever hears of a class action lawsuit against them for this type of thing, please let me know.
Thanks!
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