I had laminate flooring installed a year ago and it has been a series of problems ever since. The floor keeps separating in different places. The company never told us about this stupid looking molding that was installed around our baseboards. The transitional pieces from the flooring to the carpet keeps breaking because there's no support under it. The transitional pieces have been replaced 2 times already because they are crooked or the seams are so off you can trip over them. The customer service is the WORST I've ever dealt with. You sit on hold forever. They transfer you from person to person, then you get disconnected. They don't return any phone calls, but yet mark in your account that they have. The want me to pay $75 for a transitional piece that they have had to replace 2 times now. I will NEVER use ET again and would NEVER, NEVER recommend them to anyone. They are awful.
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