Was looking to purchase a rebuilt/reconditioned Kirby Vacuum. Found a very impressive website that stated several things they do to the machine before they sell them.
Upon opening the box I inspected some of the points they described only to find a large amount of caked on filth inside the cloth bag and bag tube. That was all I needed to see to know I would not be turning that on in my home. I paid $504.89 for what I thought was a completely reconditioned Kirby that had it's outer bag sanitized and a 30 point inspection by 3 vacuum techs. This is what the website states.
What I received was a filthy used vacuum containing possible dust mites and flea eggs. It definitely contained someoen else's funk that I did not want in my home.
I emailed this company immediately only to be told "Oh No" "Sorry to hear that" "you bought a used vacuum". It cost me $60.97 to ship this dirty thing back which they do not pay for. If I wanted to buy a used vacuum I would have went to ebay and paid much less than $500.00 was my reply to him.
After doing some investigating I found out this person does sell on ebay. The feedback on his store website is his ebay only feedback. One can not leave feedback when purchased directly from the phony store. One can not leave feedback at ebay either because the transaction did not take place there.
This person or company also refuses to credit the full purchase price with no explanation. I am out of pocket a total of $90.97 and have nothing to show for it. This fraudulent website needs to be shut down. I hope this helps another domestic engineer out there who cares about the cleanliness of her home.
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