Four other roommates and myself rented from these guys thinking that these apartments are so much nicer than ghetto housing. We lived like normal UD students and had people over a few times the whole year. We cleaned regularly and at the end of the year cleaned it spotless.
During that year our apartment was under construction the entire time. Their plan by what they told us was to completely remodel the apartment as soon as we moved out. At the end of the year, when everything seemed to go well, Noos Holdings stole all of our deposit money. They claimed that the carpet and couches were filthy, and that our bathroom was too dirty. They said that they needed the money to "replace" the couch, carpet, and have a cleaning team clean the bathroom.
As soon as we left, they gutted the entire apartment and bought new furniture, put tile on the floors, and changed the bathroom. If they planned on replacing the furniture, carpets, and bathroom... What happened to our deposit money? The carpet and couches were in the same condition we got them in (sub par/stained). If their plan was to buy new furniture what makes it OK to take our money? After talking to Noos, the next day I walked over to the apartments to take pictues to prove they were the same condidtion and they had put both couches out on the curb in the rain the night before.
The worst part is that when I called Wesley King and Terrence Lau (Noos Holdings), I told them that all 5 of us would re-clean to bathrooms to their satisfaction and they would not let us.
All of my roommates lost hundreds of dollars. Do not rent from these guys. They present themselves as nice men, but are really heartless lawyers who know they can win a court case when they steal money from hard working students.
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