We had a small leak in our roof so we paid Chicago Roof Medics $295 to conduct their advertised "Roof Tune-Up" which included "Sealing up to 2 leaks". During the next rainstorm, we found that the original leak continued to leak.
Since Chicago Roof Medics' advertisement (and invoice) showed a "one year limited warranty, " we attempted to recontact them to have the leak sealed satisfactorily.
Since their ads (and invoice) show no physical address or web-site, I left 5 messages on their answering machine simply asking that a crew return to seal our leak that was supposed to have been sealed the first time. None of my calls were returned. Today I sent a letter to their P.O. Box which I found through the BBB Unfortunately, I don't expect a response to that either.
To summarize, Chicago Roof Medics' work was shoddy, they don't return messages and, as a result they don't honor their warranty.
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