I had Empire come to my rental condo to give me an estimate on carpeting. From the TV adds you would think they would offer the BEST price on carpeting. What I experienced was a scam. A salesman that offered me three carpet lines with grossly inflated prices and a lot of smooth talk to try to get me to buy. I thought I was on the Price is Right Show the way he pitched the carpeting... A price written on a card put down on the sample. I wasn't buying and I pushed back and the salesman folded and packed his wares and departed. It was clear to me that if he couldn't up-sell he didn't have time for me. His whole mood/tone changed when he realized he couldn' up-sell. I ended up getting carpeting from a local carpet shop that was straight forward, no pressure and never got frustrated with the time it took me to evaluate the numbers associated with the purchase. I got better carpeting for half the price. I will never trust Empire again. They are all pitch and no substance in my opinion. Go to a local mom and pop shop.
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