I believe there is something shady going on at Amigo Energy. My husband researched on what company to go with as our contract was up for renewal with First Choice and they were raising there rate to 16.7. He found Amigo Energy for 14.3 fixed rate but we had to agree to a 24-month contract. He did everything online and also called and spoke to them to verify. They said we would receive a welcome packet in the mail (which we never got) and that our service with them would begin in a month. We received a letter on October 8 (which I guess was supposed to be the welcome letter) but all it had was our service address and when it started. Two days later we get a bill with a rate of 16.7 which is not what we agreed too. My husband immediately called them and they told us that is what was agreed on and my husband said why would I agree to that when I already had that with First Choice and was completely happy with them but decided to shop around for a lower rate. The lady told him he had two choices - he could keep the 16.7 rate or he could pay the $99 cancellation fee. He asked to speak to a supervisor which we are still waiting to get a return call from. I looked Amigo Energy up on the BBB and they have had 101 complaints against them. I am going to file a complaint with the BBB, PUC and have already sent this letter to Channel 2 investigates.
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