I thought Amigo Energy was great, until this happened. I set up for auto-pay two weeks before my due date. I watched my bank and it was never drafted. Today I received a disconnect notice because my account was past due. I called customer service. No help at all. Evidently when you sign up for ...
I read these comments and just felt like I had to add my little gem of a story to the pile. I was using another power company (TXU I believe) and I get a letter from them saying that they were no longer going to be providing commercial service in my area (Round Rock, TX.) I get that letter at the ...
Just got off the phone with their customer service rep. They can't find my payment. I let the woman know I didn't appreciate the tone of her voice and her snotty attitude. Same condescending tone, different rep each time I call even when it's their mistake they take your inquiry as personally ...
I get phone calls from Amigo Energy stating that I'm past due. Infact I have ended the contract and confirmed it more than 4 times that I do not owe anything. Even after I ended the contract and moved to another state, I still get calls from them. I talked to one of the customer service ...
I signed up for a 9-months contract with amigo energy which came into effect on 17th February and was supposed to end by November 3rd 2009. One condition for the contract is that they are physically present to take meter readings. I am on a fixed monthly charge of 14.2 cents per unit (KWH) of ...
I had just signed up with amigo energy. My first bill I was very happy with, but I had problems paying it. The web site is set up to bill to your bank account using a check method. I do not use checks only debit. I went on the web site and typed my acct number and routing number which, now I know ...