Lou Santella IS a bully, just as others have reported. He makes verbal threats to anyone who questions him. He was arrested for hitting a former employee in the head with a shovel when they argued about back pay. He often refuses to pay employees for all work performed. He turned his home, which was perfectly fine when he bought it, into a huge mess for his whole neighborhood to have to look at. Garbage trucks everywhere, construction vehicles, incomplete additions to the home. Don't ever do business with this person, and I use the word "person" loosely. Anyone I know who has dealt with him has regretted it. He thinks he's some kind of connected thug or something.
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