I placed what I considered to be a large order for a well know brand of china, $200 plus on January 10. They charged my credit card on January 14. When they confirm your order, they do not tell you about shipping. A few weeks went by and I began to inquire about the wherabouts of my order. Through some curt and not customer friendly emails they informed me that delivery is 4 to 6 weeks. I waited the six weeks and contacted them again, both by phone and email. I got, "have to check with the rep, will get back to you tomorrow (no call back), blah, blah, blah." After realizing that I was now dealing with a less than reputable organization, I emailed them to cancel my order and credit my account, which they said they did. Still no credit on my account and it is now March 25th. I called my credit card company and low and behold they can't help me because it is beyond 60 days to file a dispute. I plan to contact the BBB, but I wanted to warn potential customers of this scam artist to beware. My credit card company rep even told me they knew of the 60 day dispute window and they were "stringing me along." By the way, I contacted the manufacturer and they have the merchandise to be shipped within 2 days — interesting. Don't buy from Place Settings, Inc, or www.placesettings.com.
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