Usacomplaints.com » Construction & Repair » Complaint / Review: Clear Point Direct - Terrible customer service!. #288905

Complaint / Review
Clear Point Direct
Terrible customer service!

I requested out of this site and my charge card was instantly billed. Nevertheless, I never obtained a verification mail as their website suggests could be delivered. They didn't react to my mail requesting about my purchase that we delivered 10 days after purchasing. Customer support was attained by telephone and suggested the products were on back order and could be delivered in another week and might consider 10 to 15 times beyond that to reach or as much as six months after putting the purchase.

I received no mail saying the products were on backorder though their site claims that clients may be informed. Am I going to obtain the products or are they simply stringing me along? This is the final moment I purchase from their store in either case.


Offender: Clear Point Direct

Country: USA

Category: Construction & Repair

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