Complaint / review text:
These people will drive around and look for bad driveways and come to your door. When they get you to the door they sell you on the deal. My deal was $4950 for gading and paving of my driveway. I called the bank and they released the funds to have it done. So custom paving brought their equipment did my driveway and left.
Since then i have called approximately 40 times to the number given on bussiness card. They will not return calls. The reason for so many calls, is the fact that my driveway is cracking, sinking, uneven and the grading they did is causing my brand new asphalt to be covered in mud!
I finally got in touch with them about two or three weeks ago, (when i called from a number they did not recognize), i spoke with sherlock and he sent his nephew out to check the problems out. He assured me the problems would be fixed and they would even repave if necessary, but it would be the first week in march before they could get to it. That was fine, they at least gave me assurance that it would be taken care of.
So i called last week to confirm their date of first week in march. I was able to speak to sherlock again and he said to remind him on monday to be here on thursday. So after 12 calls and no response i went to a pay phone and called on wednsday and mister sherlock answered (imagine that). He said he would be here late thursday evening or friday morning to access what needed to be done, (as if his nephew had not been out here already and done this), and i told him that this was getting old and that i would like to see some action with my driveway.
Well to make a long story short i am sitting here waiting on custom paving once again and as i have said no answers of my phone calls or return of my phone calls.