I purchased Glidden paint on June 30 and saw that Home Depot was offering a rebate program for this purchase. I completed the form, attached the receipt, attached the bar code from the can and mailed the first week of July.
I called the Glidden 800# on 10/10/07 to ask where my check was, and the service rep said it would be mailed out that week - "sorry for the delay".
I called again on 12/13/07 to ask where my check was, and the NEW service rep explained that the rebate program was "taken over" by some funding company or something like that - telling me there were problems with the program and checks being sent. She ASSURED me that she saw my file, and asked me to verify the information; then stated that the check would be sent that week - for sure!
It's now 2/20/08 - and I have NO check - and the Glidden 800# is NOT working and the website is NOT working! I guess I'll never see my check!
I've wasted time, effort, etc for this rebate and it leaves a bad reputation for Glidden and rebate programs in general.
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