We had our home built back in 1999. There were isuues right from the start -including closing (closing cost far exceeded what we were initially quoted). Within a couple of weeks after we "signed off" on the home, I started noticing things happening: nails backing out of the ceilings, vinyl siding shifting and looking "crooked", buckles in the kitchen floor (which is getting worse), poorly installed doors - even after adding additional rubber seals around the door frames, I can still see daylight shining through; back porch shoddily built ($10,000 add on) and now needs to be replaced ; floors creaked almost from day 1 ; I was told that this was due to "settling"... Yeah, right.
I called them about about having warranty work done to fix the problems. Nothing was really "fixed". For a couple of years after we'd been in the home, I sent a few emails to their headquarters about my concerns and my dissatisfaction. To date, I have heard nothing from them.
As a matter of fact, they no longer have an office in, or build homes in Alabama. So now I'm stuck in a shoddily built home that's going to cost a good chunk of cash to fix. Moving and starting over with a new mortgage is not an option for me - at my age, it's a little late to "start over".
Anyone who's looking into building a new home, save yourself some heartache and STAY AWAY from this builder!!!
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